![]() ![]() When will my account be credited? Refunds will be issued after the warehouse has received and inspected the returned items to make sure they are in re-sellable condition. If a restocking fee applies, you will be notified when your RA# is issued. Is there a restocking fee? We do not charge a re-stocking fee on a majority of our products however, up to a 25% restocking fee can be charged on some products. If you need to return a product either call 4075597705 or email the customer service team at If your order qualifies for a return, you will receive a Return Authorization (RA) number, as well as information on the additional steps in the return process. ![]() ![]() If you purchased a clearance or discontinued item, we do not accept returns of those however, if the item was defective or damaged, we will refund your purchase. Products must be in 100% re-sellable condition and in their original packaging. allows you to return merchandise up to 30 days from receipt of your products. We here at do our best to make your shopping experience as seamless and painless as possible. Please call our customer service center for bulk pricing on these items to receive special discount rate quotes. Note: Some additional charges may be added on for specific cleaning chemicals and products. reserves the option to designate the best shipment method for purchases that are eligible for the free shipping offer. To be eligible for this offer, all orders have to be processed via the website. The free shipping offer does not factor in special order requests or non-stocked items. Please Note: For orders shipped through UPS Ground, it at UPS's discretion if a signature is required for delivery.įree Shipping offers free shipping on all orders. Orders are not shipped on Sunday.Įxceptions for UPS Delivery Due to internal protocol, UPS cannot deliver to P.O. Contact our customer service department for orders that require expedient delivery or for orders to be shipped outside of the Continental US.ĭelivery Time Typically orders that are placed over the phone or through our website are delivered within 2-3 business days within the continental United States.Īvailable Delivery Days UPS Ground is available for our customers' shipment needs Monday through Saturday (except major holidays). Orders which contain Hazmat Items or Oversized items or orders with a total weight of over 300lbs are shipped Freight. This allows us to locate the warehouse closest to our customers, with the products they need, and ship it for the least amount of overall cost.Ĭontinental US Shipping has partnered with UPS Ground & FedEx Ground to meet our customer's shipping needs. Shipping Locations utilizes over 68 warehouses nationwide. Most items are processed for shipment within a 24-48 hour window once an order is placed. Processing and shipment of an order via an approved purchase account, or a credit or debit card or PayPal, allows the order to be shipped as quickly as possible. ![]()
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